Returns

We hope you love what you ordered, but if something isn’t right, please let us know. If you receive an item that you are dissatisfied with, you may return it within 90 days of receiving the vanity for a refund to your original method of payment. If you are not completely satisfied, the product must be unused and in the same condition as received. To initiate a return or refund, please email us at info@teodorvanities.com or call 1-888-807-2323.

If you choose to return the item(s) within 90 days, simply return the product to us in its original condition and packaging. Once the product arrives at our warehouse and has been inspected, we will issue a full refund. There are no restocking or handling fees. If, for any reason, the vanity arrives at our warehouse damaged or used, we reserve the right to refuse the refund or issue a partial refund. We can also arrange the return shipping using our shipping arrangements. In this case, the return shipping costs will be deducted from the final refund.

NOTE: US shipments can be returned to our US-based return center. There is no need to return items across the border.

If the product arrives damaged, you will have 96 hours to make a claim. Any return shipping costs due to damage or manufacturer defects will be covered by Teodor Vanities. The customer will not be responsible for any shipping costs. To make a claim for a damaged product, please call our customer service team at 1-888-807-2323 or email info@teodorvanities.com, and we will gladly fix the problem free of charge.

For additional information, see our Vanity Return Tips.

Partial Refunds

There are certain situations where only partial refunds are granted, if applicable:

• Any item that is not in its original condition or packaging, or is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 90 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to confirm that we have received your returned item. We will also notify you whether your refund has been approved or rejected. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 1–3 days.

Late or Missing Refunds

If you haven’t received your refund yet, first check your bank or credit card account. Keep in mind that it may take some time for a refund to be officially posted. If the refund has not appeared, contact your bank or credit card company to check the status. If you have completed these steps and still haven’t received your refund, please contact us at info@teodorvanities.com.

Sale Items

Sale items may be refunded.
Clearance items, if applicable, cannot be refunded or returned.

Order Cancellations

Your order can be cancelled for any reason, and a full refund will be provided if the merchandise has not been scheduled to ship from our warehouse or our supplier’s warehouse. Please call us to confirm whether your product has been shipped. If your order has already been shipped or scheduled for delivery, our return policy will apply. After your order is cancelled, we will credit the purchase amount back to your original method of payment. It usually takes 1–3 business days for the credit to be issued.

Pricing Policy

Teodor Vanities may cancel an order and refund the customer due to a pricing error.

Refunds to Closed or Cancelled Credit Cards

If a refund is issued and you still have the same card issuer (Visa, Mastercard, etc.) and bank account, the funds will be credited to that account. If you have not received the credit after 4 days, please contact your financial institution by calling the phone number on the back of your card.

NOTE: Teodor Vanities cannot issue a refund to a different card. Refunds must be returned to the card used for the original transaction.

Learn more: Teodor Vanities Policy