Teodor Vanities Policy
Product Pricing and Details
Some Teodor Vanities products are made from natural materials, which means their appearance may vary between individual products and the images shown on our website. We make every effort to provide accurate product representations and keep customers informed of changes in product style or appearance.
These natural variations are part of what makes each product unique and are not considered valid reasons for order cancellation or product returns.
Shipping and Damage Upon Receipt
If your Teodor Vanities order arrives damaged, it is important to document the issue and contact our customer support team. Take photographs of any damage, keep relevant shipping documents, and retain the original pallet and any reusable packaging materials. These materials may be needed if a return is necessary.
To report shipping damage, contact Teodor Vanities at 1-888-807-2323 or info@teodorvanities.com
Curbside Delivery
All large items, including bathroom vanities, are delivered curbside. If you require additional delivery services, please contact Teodor Vanities customer support during the purchasing process to request a quote.
Inspecting Your Order Upon Delivery
Inspect your order as soon as it arrives, even if you do not plan to install or use the product immediately. Delaying your inspection may affect our ability to assist with damage or other issues.
Furniture Repairs and Replacements
Teodor Vanities reserves the right to repair or replace any piece of furniture. Some damage may be minor and can be repaired to showroom quality without requiring a full replacement.
Damage Caused by Third-Party Delivery Companies
Teodor Vanities is not responsible for damage to your home caused by third-party delivery companies. If property damage occurs during delivery, you are responsible for filing a claim directly with the delivery company.
Unexpected Delays and Contractor Scheduling
Teodor Vanities does not provide financial compensation for unexpected delays or costs related to contractor scheduling, including appointments with plumbers, carpenters, or other tradespeople.
We strongly recommend scheduling contractors only after your order has been received and inspected. If an unforeseen delay occurs beyond our control, we will work with you to resolve the situation as best we can.
Financial Liability
Teodor Vanities' financial liability is limited to the purchase price of the order.